1Introduction & Scope
Mlhb (mlhb.ws) places the highest importance on the privacy of its members in Bangladesh. This Privacy Policy applies to all personal information collected through the mlhb website and mobile app.
When you create an account, log in, or use the mlhb platform, certain information is naturally generated. This policy explains clearly how that information is handled. Rather than dense legal language, we've kept things straightforward — so every member can genuinely understand what's going on.
Simply put: mlhb only uses your information when it's needed to serve you better — and never sells it to third parties.
This policy is built in compliance with the GDPR (General Data Protection Regulation) and international data protection standards. Members will be notified in advance of any significant changes.
2What Information We Collect
MLHB collects two types of information — details provided directly by members, and data generated automatically through platform usage.
| Data Type | What Information We Collect | Why It's Needed |
|---|---|---|
| Identity Information | Name, Date of Birth, ID Number | KYC verification, age confirmation |
| Contact Information | Mobile number, email address | Account Security & Notifications |
| Financial Information | Mobile banking number, transaction history | Payment Processing |
| Technical Information | IP address, device information, browser type | Security & fraud prevention |
| Gaming Information | Betting history, wager amounts | Responsible Gaming Monitoring |
Data Minimization Policy
Mlhb only collects the data that is genuinely necessary — no unnecessary or sensitive information is ever requested.
3Purpose of Data Use
Mlhb uses collected data only for its stated purposes — nothing more.
- To create and manage your account.
- To process deposits and withdrawals.
- For KYC verification and identity confirmation.
- To prevent fraud and money laundering.
- To provide customer support services.
- To improve the platform and enhance the user experience.
- To meet legal and regulatory obligations.
- To notify members of relevant promotions and offers (with consent).
To stop receiving promotional messages, simply go to your account settings and turn off notifications.
4Data Sharing Policy
Mlhb never sells your data to third parties. In limited cases, information may be shared with trusted partners solely to deliver specific services.
- Payment Providers: Information required to process transactions via mobile banking services such as bKash, Nagad, and Rocket.
- Security Services: To detect fraud and ensure cybersecurity.
- Analytics Services: To improve platform performance — using anonymized data only.
- Legal Authority: Where required by court order or legal obligation.
Every Partner is Contractually Bound
Every third party associated with MLHB has signed a strict data protection agreement — they are equally prohibited from selling or misusing your information.
5Data Storage & Protection
Mlhb protects member data using internationally recognised cybersecurity practices, with safeguards in place at both the technical and administrative level.
- 256-bit SSL/TLS encryption — applied to all data transfers.
- Stored data is secured with AES-256 encryption.
- Two-factor authentication (2FA) available for all users.
- Regular security audits and penetration testing.
- Suspicious access is blocked automatically.
- After account closure, data is retained only for the minimum period required.
MLHB's security team monitors systems 24/7. In the event of a data breach, members will be notified within 72 hours.
6Cookies & Tracking
Mlhb's website and app use cookies — small data files stored on your device that help improve platform performance.
Optional cookies can be disabled through your browser settings. Please note that turning off certain cookies may affect the functionality of some platform features.
7Your Rights
As an mlhb member, you have several rights over your personal data — and every one of those rights is fully respected.
To exercise any of these rights, contact MLHB Support. We will respond to your request within 30 days of receipt.
8Children's Privacy
Mlhb strictly does not serve anyone under the age of 18. Age is verified at registration, and proof of age is required as part of the KYC process.
If a minor has accidentally created an account, their data will be immediately deleted and the account will be closed. Parents or guardians may contact MLHB Support regarding this matter.
A note for parents: use our Parental Controls to prevent your child from accessing mlhb.
9Contact & Complaints
If you have any questions or concerns about this Privacy Policy, please contact mlhb's Data Protection Team.
- Email: privacy@mlhb.ws
- Live Chat: available via the chat button on the mlhb website.
- Response time: within 3 business days.
Every complaint is taken seriously. mlhb believes that transparency and accountability are the foundation of trust.